Shipping Information

Customization is a core value at the Vikings store. This is also true for our flexibility that we can offer as a, in comparison, small shop that only provides products that value your privacy. If you have a special wish, please contact us before placing your order.


Shipment types

Shipping costs are calculated based on weight. We ship goods with Bpost, DHL and UPS which are generally a good option for both business and personal users. For quality reasons, very sensitive systems (like tower servers) are sometimes shipped via forwarding agencies.

Shipping with Bpost/UPS/DHL:

With, we have a range of two types of shipping options available: Standard and express.

Our shop currently only offers/shows the standard shipping method. It's usually a good choice to use the standard method since it is a good mix of price and transit time. The following methods are available upon request:

  • "Express" deliveries are scheduled for the next business day throughout Europe and allow very quick shipping to other territories. Please ask us if you're interested.


Shipment destinations

We ship world-wide with very few exceptions (e.g. North Korea). If your country is missing in our shipment fee calculator, please contact us to fix this. We'll do so in no time.


Order process

After you've completed you order by clicking on "Confirm Order", we send you an order confirmation by email and an advance payment invoice.

Once we've received your payment, we'll send you email status updates when the status of your order changes. Typically order statuses are:

  • Pending (we're waiting for the payment)
  • Processing - Payment received
  • Processing - Assembly 
  • Processing - Stress testing
  • Processing - Prep. for transport
  • Complete - Shipped

Depending on your type of order, some of the above status examples might not be applicable to your order.


Shipping speed

Please see "Availability" on our product pages and the product description, it may have further information when an item will ship. We always aim to ship as quick as possible, that being said that if you're in a hurry and you expect delivery within a day the Vikings Store might not be the right place for you. Sourcing, assembling and testing always takes its time.

If unsure, you're invited to contact us regarding the expected shipping speed for a specific item.


Customs

EU member states: Free movement of goods in all EU member states: you won't have to pay any import taxes.

Non-EU: Approx. half of our customers are based outside the EU. We do what we can to ensure a seamless delivery to non-EU countries. This includes handling customs formalities and export documentation. This can be time-consuming and sometimes even includes customs inspection we take care of free of charge.
Depending on your location you will likely be subject to import taxation, usually amounting to your local VAT. Please contact your local tax or customs office for further information.

Vikings always declares the value mentioned on the invoice - without exception. Please do not ask us to commit tax fraud.